Cookie Policy

Last updated: January 1, 2025

1. What Are Cookies

Cookies are small text files placed on your device when you visit the SentryFi website or use our mobile application. They allow us to recognize your device, maintain secure banking sessions, remember your preferences, and understand how you interact with our platform. We also use similar technologies such as local storage, session storage, and pixel tags for these purposes.

2. Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the operation of our banking platform. They enable secure login, session management, fraud detection, and regulatory compliance features. Without these cookies, core banking services cannot function.

Security Cookies

These cookies help us detect suspicious activity, prevent unauthorized access, and enforce multi-factor authentication. They may track login attempts, device fingerprints, and behavioral patterns to protect your account.

Functional Cookies

These cookies remember your preferences, such as language selection, display settings, and saved form data. They enable a more personalized and efficient banking experience.

Analytics Cookies

These cookies collect aggregated, anonymized data about how visitors use our website. They help us identify errors, measure feature usage, and improve platform performance without identifying individual users.

3. How We Use Cookies

SentryFi uses cookies to support secure and efficient banking operations:

Authenticate users and maintain secure, encrypted sessions
Detect and prevent fraud, account takeover, and money laundering
Remember your preferences, such as dashboard layout and notification settings
Analyze website traffic and feature usage to improve our services
Ensure compliance with banking regulations and audit requirements
Measure the effectiveness of educational content and security alerts

4. Third-Party Cookies

SentryFi partners with select third-party providers who may place cookies on your device:

Analytics Providers: Tools such as Google Analytics and Mixpanel help us understand platform usage in aggregate form
Security Vendors: Fraud detection and identity verification services may use cookies to assess risk and validate sessions
Customer Support: Live chat and helpdesk platforms may use cookies to maintain conversation context
Payment Networks: Card networks and ACH processors may use cookies to facilitate secure transaction routing

We do not permit third parties to use cookies for behavioral advertising or to collect personal financial data outside the scope of their service agreements.

5. Managing Cookies

You have control over how cookies are used on your device:

Use our Cookie Preference Center (accessible via the footer) to opt out of non-essential and analytics cookies
Adjust your browser settings to block, delete, or alert you about cookies
Enable "Do Not Track" signals in your browser, which SentryFi honors where technically feasible
Clear cookies manually through your browser's privacy settings

Please note that disabling essential or security cookies may prevent you from accessing SentryFi banking services or compromise account security. If you restrict cookies, certain features such as remembered login sessions or personalized dashboards may not function correctly.

6. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@sentryfi.pro

Phone: +1 (555) 123-4567

Address: 123 Financial District, New York, NY 10004, United States

SentryFi

FDIC-insured deposits. Competitive lending rates. A full-service financial institution serving consumers and businesses since 1951.